Data collected on our website
Use of Personal Data
By using our website, you are providing certain data to us. This could be personal data. We only retain and use the personal data provided directly by you or for which it is clear that it has been supplied to us to be processed. We use the following data for the purposes mentioned below:
– Name and address
– Billing address
– Email address
– Payment details
– IP address
Certain features of our service require you to register beforehand. After your registration we will retain your user name and the personal data you provided. We will retain this data so that you do not have to re-enter it every time you visit our website, to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.
We will not provide the data linked to your user name to third parties, unless it is necessary for the execution of the agreement you concluded with us or if this is required by law. In the event of suspicion of fraud or misuse of our website we may hand over personal data to the entitled authorities.
Handling your order
We will use your personal data when handling your order. If necessary for proper handling, we can provide your data to third parties. We will explain this in detail later.
We have a newsletter to inform those interested of our products and/or services. Each newsletter contains a link with which to unsubscribe from our newsletter. Your email address will be added to the list of subscribers only with your explicit consent.
Contact and Support Form
If you fill out a contact or support form on the website or send us an email, the data you provide will be retained for as long as is necessary depending on the nature of the form or the content of your email, to fully answer and correctly handle your message or email.
Our webserver logs your IP address, webpage visited, internet browser and timestamp. This data is only used to prevent abuse of our service and is deleted after 180 days.
Providing Data to Third Parties
We may provide your data to our partners. These partners are involved in the execution of the agreement. These partners may be based outside the EU. However, they make use of the European model clauses. Such third party parties may include:
– Hosting Providers, technical partners hosting and securing the website, sending emails and store our data.
– Payment Providers, financial partners handling fraud detection, payments and subscriptions.
– SaaS Providers, online software partners providing accounting, email and CRM functionality.
Our service displays advertisements of third parties, who keep personal data to personalise these. Starting from 25 May 2018 only non-personalized ads are displayed to users in the European Economic Area (EEA). Non-personalized ads do not collect any personal data and are targeted using contextual information rather than the past behavior of a user.
We take security measures to reduce misuse of and unauthorised access to personal data. We take the following measures in particular:
– Access to personal data requires the use of a user name and password.
– All personal data is stored inside the European Union (EU).
– We make use of secure connections (Secure Sockets Layer of SSL) to encrypt all information between you and our website when entering your personal data.
This statement is not applicable to third-party websites connected to this website through links. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner. We recommend you read these websites’privacy statements before making use of these websites.